Shipping policy
Shipping Policy
Last Updated: August 27, 2026
At Euro Drawer, we are committed to processing and delivering your orders as quickly and efficiently as possible. This Shipping Policy explains how we handle order processing, shipping, and delivery.
1. Order Processing
Orders are normally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
During busy periods, promotions, or holidays, processing times may be slightly longer.
2. Shipping Times
Estimated delivery times depend on your delivery location and the shipping method available at checkout.
Typical delivery times are:
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Standard Shipping: 5–10 business days
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Express Shipping: 2–5 business days, where available
Delivery estimates are approximate and are not guaranteed.
3. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, order size, shipping method, and other applicable factors.
From time to time, Euro Drawer may offer free shipping promotions. Any applicable free-shipping offer will be clearly displayed on the website.
4. Order Tracking
Where tracking is available, you will receive tracking information after your order has been dispatched.
Please allow some time for the tracking information to become active after the shipping carrier receives the package.
5. Delivery Delays
While we work with our shipping partners to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
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Weather conditions
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Public holidays
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Customs processing
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Shipping carrier delays
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Incorrect or incomplete delivery information
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High shipping volumes
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Customs or regulatory requirements
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Other unforeseen circumstances
Euro Drawer cannot guarantee a specific delivery date.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply for reshipment.
Please contact us as soon as possible if you notice an error in your shipping information.
7. Lost or Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order number along with clear photos of the package and product.
If your order appears to be lost in transit, please contact our customer support team so we can assist with the shipping carrier investigation where applicable.
8. International Shipping and Customs
For international orders, additional customs duties, taxes, import fees, or other charges may apply depending on the destination country.
Any such charges are generally the responsibility of the customer unless otherwise stated at checkout.
Customs clearance procedures may also cause additional delivery delays.
9. Multiple Items in One Order
If your order contains multiple products, they may be shipped together or separately depending on product availability, warehouse processing, and shipping arrangements.
If items are shipped separately, you may receive separate tracking information.
10. Order Changes and Cancellations
If you need to change your shipping address or cancel an order, please contact us as soon as possible after placing your order.
We will do our best to accommodate your request before the order is processed or shipped. Once an order has been dispatched, changes or cancellations may no longer be possible.
11. Contact Us
If you have questions about shipping, delivery, or your order, please contact our customer support team through the contact information provided on our website.
Euro Drawer
Website: eurodrawer.com